The Dilemma

Some of the people from my group (email support people who started with me) got routed to chat support. And I wasn't routed.

And I dunno if I should feel good or bad about it.

I mean chat support is where the better workers get routed (one of the girls asks everybody else about every letter so I can't really understand how they are better than me - they are the average folks...), although the bonus is less, but easier to reach.

And the job is stressful. But dunno, it is kinda fun... I liked the chat part, I really did. For one night anyway.

I don't think I would like it very much every evening. (And if you work the night shift they take you home by taxi!)

My guess is that they kept me email support because I work the evening shift that most people refuse to do. I mean hey, I am pretty damn good, or was anyway. I'm not too slow and my responses are mostly positive (even with pigheaded American assholes who refuse to follow instructions and think the world revolve around them and we can mind read what the fuck they are talking about and what the fuck they want actually) and my evaluations rock(ed these last months - but now that I have actually spoken about them, they will be horrid this month, eeek! knock, knock, knock and all).

So... whyyyyyy?????

You know... I'll try to be happy about it.

I mean most of my coworkers are considering suicide.

Way overtime

8 + 3 makes 11. Yup. I worked 11 hours today.

Two TLs cornered me and "asked" me to stay for some overtime. They said I would be paid properly. Whatever that meant.

I spent 6 of these hours on chat support. (For those interested I am email support, never ever touched the chat stuff and I had no idea about how the thing works.)

I have been sat next to a girl from another department who did the chatting and I solved the issue. Dunno why it had to be done, but whatever.

Oh and there was a girl in my department who would have given an arm to do chat support, she even had training for that... but instead they got the Billing gal to type and handle the chat and sat me next to her to tell her what could be done and how things could be solved. Weird. Stupid. Whatever.

I came home at 1 AM with a taxi cheque.

I have been working 48-hour weeks (6 days of work, 2 days of "weekend"). I am tired. Ragged. TIRED.

And they made me do this.

Tomorrow I'll be working till 10, then come home, faint into bed and go in again to start work at 9 in the morning.

Yes. I am tired. Very much so.

Multiterror, take 1

So... what's new?

Sorry, I haven't been blogging because I did not have any time.

I was at lake Balaton last week, froze my ass off in the cold water, didn't burn my skin much and got eaten by hundreds of hungry mosquitoes.

And today... today I had my very first coaching session.

Technically, I send out more emails than some of the older coworkers of mine and my quality is better, but I was told very forcefully to send out more and that I should also raise my quality.

What more, I had to sign a paper stating that I will try my best to be better at both quality and quantity.

I wonder why they didn't ask me for my immortal soul as well. It certainly sounded like they wanted that too.

So.

I signed it. I smiled, nodded, looked eager. But hell if I will worry myself sick for a job that pays half as much as they ought to pay for a job like that, not to mention they don't pay me the plus money for the evening shift they should be, as stated by the law.

If they fire me, I am suing their asses. Otherwise, I don't care shit.

Sure, I want a job, but I cannot stress enough how laughable the salary is. I mean at my last workplace they paid me twice this amount. Half of it was in meal tickets and covered my monthly public transport card, but hell, it was still twice the pay!

So yeah. This sucks.


And as a punchline: our dreadlocked Legolas had his dreadlocks cut.

Now his hair is a few cm long, stands out on all ends and he looks like a fluffy puppy. Yesterday, when he showed up with that hair the tech guys as one person laughed their asses off at him.

Poor guy.

Then I went to see what all that ruckus was about and I laughed my ass off as well.

I repeat: poor guy. ^^

But he took it in stride.

Still, he is still very cute and this new look suits him too. Hm... purrrr.